1. TO ESTABLISH
AN INTERNET PRESENCE - It is estimated that approximately
600 million people worldwide are Internet users. No
matter what your business is, you can't ignore 600
million people! To be a part of that community and
show that you are interested in serving them, you need
to be on the Web for them. You know your competitors
will.
2. TO NETWORK - A lot of what
passes for business is simply nothing more than making
connections with other people. Every smart business
person knows, it's not what you know, it's who you
know. Passing out your business card is part of every
good meeting and every business person can tell more
than one story how a chance meeting turned into the
big deal. Your website is like a business card that
is available 24 hours a day, inexpensively and simply,
on the Web.
3. TO MAKE BUSINESS INFORMATION
AVAILABLE - What is basic business information? Think
of a Yellow Pages ad. What are your hours? What do
you do? How can someone contact you? What methods of
payment do you take? Where are you located at? Now
think of a Yellow Pages ad where you have instant communication.
What is today's special? Today's interest rate? Next
week's parking lot sale information? If you could keep
your customer informed of every reason why they should
do business with you, don't you think you could do
more business? You can on the Web.
4. TO HEIGHTEN PUBLIC INTEREST
- With Web page information, anybody anywhere who can
access the Web and hears about you is a potential visitor
to your Web site and a potential customer for your
information there.
5. TO SELL THINGS - Many people
think that this is the number 1 thing to do with the
Web, but we placed it at number 5 to make it clear
that we think you should consider selling things on
the Internet and the Web after you have done all the
things above and maybe even after doing quite a few
more things from this list. Why? Well, the answer is
complex but the best way to put it is, do you consider
the telephone the best place to sell things? Probably
not. You probably consider the telephone a tool that
allows you to communicate with your customer, which
in turn helps you sell things. Well, that's how we
think you should consider the Web. The technology is
different, of course, but before people decide to become
customers, they want to know about you, what you do
and what you can do for them. Which you can do easily
and inexpensively on the Web. When you are ready to
sell, make sure you have the best in current ecommerce
technology without paying so much that you won't make
a profit until the next century. That's smart business.
6. TO MAKE IMAGE, AUDIO, AND
VIDEO FILES AVAILABLE - What if your widget is great,
but people would really love it if they could see it
in action? The album is great but with no airplay,
nobody knows that it sounds great? A picture is worth
a thousand words, but you don't have the space for
a thousand words? The Web allows you to add audio,
image and video files to your company's info if that
will serve your potential customers. No brochure will
do that!
7. TO REACH A HIGHLY DESIRABLE
DEMOGRAPHIC MARKET - The demographic of the Web user
is probably the highest mass-market demographic available.
Usually college-educated or being college educated,
making a high salary or soon to make a high salary,
it's no wonder that Wired magazine, the magazine of
choice to the Internet community, has no problem getting
Lexus and other high-end marketer's advertising. Even
with the addition of the commercial on-line community,
the demographic will remain high for many years to
come.
8. TO ANSWER FREQUENTLY ASKED
QUESTIONS - Whoever answers the phones in your organization
can tell you, their time is usually spent answering
the same questions over and over again. These are the
questions customers and potential customers want to
know the answer to before they deal with you. Post
your FAQs (Frequently Asked Questions) on a Web page
and you will have removed another barrier to doing
business with you and free up some time for that harried
phone operator.
9. TO OPEN INTERNATIONAL MARKETS
- You may not be able to make sense of the mail, phone
and regulation systems in all your potential international
markets, but with a website, you can open up a dialogue
with international markets as easily as with the company
across the street. In fact, before you go onto the
Web, you should decide how you want to handle the international
business that will come your way (shipping fees, etc.),
because your postings are certain to bring international
opportunities your way, whether that is a part of your
plan or not. Another added benefit: if your company
has offices overseas, they can access the home office's
information for the price of a local phone call. Plus,
you can find markets for your products that could never
reach you before at a reasonable cost. (You may want
to consider putting some marketing effort into getting
yourself listed on some major foreign search engines.)
10. TO CREATE A 24 / 7 SERVICE
- If you've ever remembered too late or too early to
call the opposite coast, you know the hassle. We're
not all on the same schedule. Business is worldwide
but your office hours aren't. Trying to reach Asia
or Europe is even more frustrating. But the pages of
your website serve your clients, customers and partners
24 / 7. No overtime either. Your website can customize
information to match needs and collect important information
that will put you ahead of the competition, even before
they get into the office. |